Question 1

How do I book an appointment?

Accepted Answer

Please see our page 'Book an Appointment'. An initial assessment session is required prior to any therapeutic treatment. The initial assessment allows us to ensure that it is within our remit to work with you, and to ensure that you and the therapist are a good fit. It's a great chance to make sure you 'gel' well with the therapist and that you have some ideas about what you would like from counselling.

The initial assessment is free, and lasts for 20 minutes or less. You can drop us an email to book one in, please list the times and days when you are available and we'll confirm it with you by email. Due to the number of referrals we receive, you may be temporarily placed on a waiting list before we are able to work with you.

Follow-up and regular appointments will be arranged you and the counsellor and will take place either by Telephone or by Microsoft Teams.

Question 2

What are your fees for counselling sessions? Do you offer sliding-scale or discounted rates?

Accepted Answer

My fee for a 50-minute session is £55. I offer a limited number of concessionary spaces - please check in with me to see if these are currently full.

To help reduce financial barriers, I offer a limited number of concessionary spaces for clients who are receiving benefits. These are subject to availability. If you feel this applies to you, please don’t hesitate to mention it during your initial enquiry, I would be happy to discuss your options without judgment.

This price list is subject to changes, with a minimum 1 month notice supplied to existing clients about increases in fees.

Question 3

Can I contact my counsellor between sessions?

Accepted Answer

We do not engage in email counselling, and we encourage clients to email in between sessions only for scheduling reasons. Resources are provided on our website to make sure you are adequately supported in between sessions, and you can check out the youtube channel as well.

Question 4

Is everything I discuss in counselling private?

Accepted Answer

We work in line with GDPR regulations to ensure that your private information is kept private, and would never misuse or share your data without your consent. We respect your privacy and would never share your private thoughts for unprofessional reasons. We may discuss information about the difficulties you're experiencing within Supervision, which is a professional resource to ensure that we work ethically with you and ensure great outcomes, but this information is shared anonymously and you would not be identifiable.

However, there are instances where we are legally-bound to share information about you for your safety and the safety of others. In the UK, it is a legal requirement to report any knowledge of acts of terrorism, drug trafficking and money laundering. Additionally, we take safeguarding and duty of care seriously, especially in cases involving minors and vulnerable adults. In the case of a threat to life, we are duty-bound to ensure that appropriate support and help is sought out, and this may involve us discussing concerns with a medical professional or third party.

We ensure that we discuss our concerns with you prior to sharing your information, where it is possible for us to do so. We aim to be very clear about planned course of actions with you, so that you get the support you need and are an active part of the process of seeking help.

Question 5

Do you offer counselling for children and teens?

Accepted Answer

No, at this stage we do not. Specialist training is recommended when working with children and teenagers, and we have a commitment to working to a very high standard. Due to the fact that I am not qualified to work with children and teens specifically, I believe that the safest thing is to direct children and teens to practitioners who specialise in working with them.

Question 6

Do you accept insurance?

Accepted Answer

Alas, not yet. It is in our plans to eventually accept insurance, but at this stage we currently do not.

Question 7

I have recently been approved for Access to Work funding for my mental health, can I have sessions with you using this?

Accepted Answer

Yes, where you have been approved to have sessions to improve your mental health as a result of chronic illness (eg, ADHD), we can provide support. Please discuss this with your therapist if this may be applicable to you.

FAQ

Frequently asked questions